FAQ
How long does delivery take?
- Orders are processed within 1–2 business days. Fulfilled: Mon – Sat.
- After processing, delivery usually takes 5–8 business days. Fulfilled: Mon – Sat.
Order Cut-Off Time?
2:00 AM (Pacific Standard Time – GMT-08:00, Los Angeles)
Carriers?
We ship to all destinations supported by DHL, USPS, and FedEx.
Can I return or exchange my order?
We accept return & exchanges for eligible items within 30 days of delivery.
Is the payment process secure?
All payments are encrypted using SSL (Secure Socket Layer) technology to ensure that your personal and billing information remains protected. Shopify Payments is fully PCI-DSS compliant.
Can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. With this number, you can track your order directly via the carrier’s website.
For any questions about Garden Shed Craft, contact us at:
Address: 106 W Ketchie St, China Grove, NC 28023, USA
Email: hello@gardenshedcraft.shop
Phone: +1 (307) 888-9687